Privacy Policy

Overview

This Privacy Policy explains how GreenSheets collects, uses, stores, and protects personal and business information when you visit greensheets.app, request a demo, start a trial, or use the GreenSheets platform.

GreenSheets is designed for Canadian landscape contractors and is intended to align with the Personal Information Protection and Electronic Documents Act (PIPEDA).

Information We Collect

We collect information you provide directly, such as account details, company information, contact details, estimate and proposal data, and messages sent through our contact forms or support channels.

We may also collect technical and usage information such as device data, browser details, log information, and product analytics needed to operate, secure, and improve the service.

How We Use Information

We use information to deliver and support the service, respond to inquiries, personalize the product to your company settings, process billing, send transactional communications, and improve product performance and usability.

We may also use contact information to share service updates, onboarding guidance, and relevant product announcements. You can opt out of non-essential marketing communications at any time.

Data Storage and Security

We use reasonable administrative, technical, and physical safeguards to protect personal and business data against unauthorized access, disclosure, alteration, and loss.

No system is perfectly secure, but GreenSheets aims to use reputable infrastructure providers, role-based access controls, and secure data-handling practices appropriate for a SaaS application.

Third-Party Services

GreenSheets may rely on third-party service providers for infrastructure hosting, analytics, payment processing, email delivery, customer support, and related operations.

These providers are granted access only as needed to perform their services and are expected to process data in a manner consistent with this policy and applicable law.

Cookies and Analytics

We may use cookies, local storage, and similar technologies to keep the site functioning, remember preferences, understand site usage, and measure the effectiveness of product and marketing pages.

You can manage cookies through your browser settings, although disabling some technologies may affect site functionality.

Your Rights

Subject to applicable law, you may request access to your personal information, ask for corrections, request deletion, or ask for an export of your data.

To make a privacy request, contact privacy@greensheets.app. We may need to verify your identity before completing the request.

Retention

We retain information for as long as reasonably necessary to provide the service, meet legal or contractual obligations, resolve disputes, enforce agreements, and support legitimate business operations.

When information is no longer required, we will delete or anonymize it using reasonable methods.

Changes to This Policy

We may update this Privacy Policy from time to time. If we make material changes, we will update the effective date and, where appropriate, provide additional notice.

Privacy Contact

Questions or requests about this Privacy Policy can be sent to privacy@greensheets.app.